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Tel: +44 (0)20 7377 0800
Fax: +44 (0)20 7539 1801

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Tel: 1-617-573-9450
Fax: 1-617-573-9542

Japan

Tel: +81 (0)80-1164-4754

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Careers

Current Vacancies at Evaluate Ltd, EvaluatePharma USA Inc, Evaluate Japan KK.


Position: Email Marketing Manager

Reports to: Marketing Operations Director

Status: Full Time

Location: London Head Office, E1

Position Summary:

The Email Marketing Manager is responsible for managing, executing and optimising our global email campaigns to increase our email marketing success across the business and maximise lead to customer conversions.

Key Responsibilities:

  • Manage, execute and optimise our email campaigns including type of content, key messages, template designs and calls to action
  • Create compelling copy and messaging for email campaigns
  • Segment lists based on behaviours – email engagement, website activity, content downloads etc
  • Conduct A/B testing and MVT to determine the most effective by market segments
  • Measure results and optimise nurture and engagement programs by segment to improve conversions
  • Track and report campaign results, benchmarking email metrics and KPIs
  • Grow our internal email list organically via digital channels including social media
  • Minimise list decay and unsubscribe rates, improve email deliverability and overall productivity of campaigns
  • Build preference centre for all our marketing communications
  • Ensure all email campaigns comply with current email best practice in the industry and local data privacy legislation
  • Develop relevant documentation for processes, testing and successful email campaigns
  • Integrate our social media activities with email marketing, track and measure results
  • Support sales teams with event marketing, including webinars and industry events
  • Support wider marketing team to deliver ad hoc marketing activities as needed

Skills Required:

  • Min. 5 yrs email marketing experience in B2B environment
  • Experienced with marketing automation technology ( ideally Marketo) and web analytics
  • Excellent writer and communicator (both written and verbal) able to demonstrate strong digital copywriting skills
  • Excellent understanding of email marketing concepts and metrics such as sender score, deliverability, and sender reputation
  • Highly analytical and able to derive meaning from data through A/B and MVT testing and email optimisation
  • Good digital marketing experience with strong social media skills
  • Database management and segmentation
  • Excellent organisational skills and attention to detail
  • Ability to cope well in a busy environment and manage multiple campaigns at any one time
  • Ability to work with cross functional teams
  • Educated to 2.1 Degree level / Marketing related qualification

Useful Skills & Experience:

  • Marketing experience in life sciences industry
  • Online publishing / thought leadership content
  • Implementing content marketing strategies
  • Digital marketing qualifications
  • B2B product marketing
  • B2B event marketing
  • Experience with content management systems
  • Start Date: ASAP

Application: To apply for this position please email your CV & Covering Letter to recruitment@evaluategroup.com


Position: European Client Liaison & Support Manager

Report to: Client Service Director Europe/RoW, Evaluate Ltd, London
Initially seconded to the UX 2.0 Project working with the UX Product Manager

Status: Full Time

Location: London Head Office, E1

Position Summary:

There is a need for a European UX Client Liaison & Support Manager, to manage the Product Voices group and activities for the 2.0 project, and eventually lead on the roll out for Europe. Once the 2.0 roll out is complete, there will be an on-going need for the Client Liaison and Support Manager to manage and work with Product Voices and other clients.

Projects & Activities:

2.0 Product Voices (now to Sept 2016)

You will own the relationship for the Product Voices group in your territory. Your responsibilities will include managing client communication, giving demos of new features, and supporting users who are testing the new features. You will analyse feedback, and work with the UX Product Manager to feed this back into development. You will proactively seek out Product Voices, and help them to engage with the project, ensuring they provide regular feedback to inform design optimisation.

2.0 Roll out and client migration (June 2016 to April 2017)

You will lead the full client rollout work stream for the European territory. As the new website gets closer to launch, you will put in place and run a programme of communications, training and support to ensure that all clients successfully switch to using the 2.0 website, working closely with the UX Product Manager and Client Support team for your area.

Product Voices – post 2.0 (April 2017 -)

You will be an expert on the Evaluate site and data sets, and be the first point of contact for Product Voices. You will work with the Product Management team, ensuring that new product development takes a user-centred approach. On a project basis, you will source the correct profile of Product Voice candidates to meet the needs of each particular project scenario, ensuring that feedback on project features or ideas is received in a timely fashion.

Key Responsibilities:

  • Be a key point of contact for Product Voices, ensuring client satisfaction with new releases
  • Understand the needs of the user group, support the users after new releases, helping them understand new features, identify and resolve issues
  • Implement a plan and process for managing and engaging with Product Voices, based on the website development / release cycle
  • Monitor feedback, pull out themes, highlight problems and take the appropriate course of action
  • Ensure issues are resolved in a prompt and timely manner
  • Create great documentation if necessary i.e. release notes, user guides, training materials
  • Run webinars and create video demos if necessary
  • Lead on product training where required
  • Verify incidents, take the appropriate course of action, including creating incident reports
  • Resolve issues and complaints

Experience and skills:

The ideal candidate will have worked in similar roles and positions for past employers. They will be able to demonstrate:

Essential experience and personal specification:

  • Good understanding of the pharmaceutical sector and businesses
  • Experience of liaising with B2B clients or user/consumer groups
  • Significant task management experience including responsibility for meeting deadlines, reporting on progress, and delivering results
  • Competent in administrative tasks
  • Customer service and negotiation skills
  • Experience of managing relationships with clients
  • Ability to resolve issues quickly by talking with people and understanding priorities
  • Extremely accurate with excellent attention to detail
  • Positive attitude and always looking to improve
  • Self-motivated and able to work on own initiative
  • Experience of copywriting
  • Experience of Project Management and delivery
  • Experience of managing a diverse group of stakeholders

Desirable experience

  • Working in/writing for the pharmaceutical sector
  • Working in a Client Support or Customer Care team
  • Working in Sales or Account Management
  • Managing a user transition from one version of a B2B product to another
  • Experience of working with databases/metadata driven systems

Skills

  • Good attention to detail
  • Relationship/rapport building ability
  • Listening skills
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Professional and confident telephone manner
  • Ability to be self-motivated and self-managing
  • Ability to take the lead and initiative
  • Good time management practices
  • Effective planning practices
  • Good general IT understanding
  • MS Office skills (or similar)

Application: To apply for this position please email your CV & Covering Letter to recruitment@evaluategroup.com


Position: Senior Software Tester

Report to: Test Team Manager

Status: Full Time

Location: Ipswich Office

Position Summary:

Reporting to the Test Manager, the Senior Software Tester will be responsible for creating, maintaining and executing both automated and manual test scripts.

They will be actively involved in all stages of development by reviewing requirements and working closely with the Development team using Agile Development methodologies to ensure the delivered solutions meet the desired level of quality.

The Senior Software Tester must be confident to work to deadlines, have experience of testing complex applications in an Agile delivery environment.

They must be proficient in analysing and planning the testing of new features that are moving into the test phase, to support the Test Manager.

The Senior Software Tester must have good communication skills as they will be required to present new features to stakeholders throughout the test cycle to gather feedback and acceptance of the final product.

Key Responsibilities:

  1. Manual Software Testing 40%
  2. Automated Software Testing 40%
  3. Documentation of Test Scripts 15%
  4. Other 5%

Experience & Qualifications Required:

  • At least 8 years Software testing experience including manual and automated testing
  • Automated Testing experience using Selenium
  • Experience in web testing, such as browser compatibility testing
  • Relevant skills in databases, particularly Microsoft SQL Server
  • Experience in defect/test management software such as OnTime or similar
  • Experience of the Software Development lifecycle / Software Testing processes including Agile
  • Ability to resolve issues quickly by talking with people and understanding priorities
  • Configuration of websites / databases

Useful Skills & Experience:

  • Agile methodologies
  • ISEB/ISTQB Certified

Application: To apply for this position please email your CV & Covering Letter to recruitment@evaluategroup.com


Position: Junior Software Tester

Report to: Chrissie Pennock

Status: Full Time

Location: Ipswich Office

Position Summary:

Working with the Test Manager the Junior Software Tester will be helping to design and manually test new software features, plus creation, execution and maintenance of all manual regression test scripts.

The Junior Software Tester will have the chance to test new website functionality, the opportunity to learn more about software testing and work with some of the latest website technologies.

They will be actively involved in all stages of development by helping to reviewing requirements and by working closely with the Development team using Agile Development methodologies to ensure delivered solutions meet the desired level of quality.

The Junior Software Tester must be confident to work to deadlines and have good communication skills.

Key Responsibilities:

  1. Software Testing 80%
  2. Documentation of Test Scripts 15%
  3. Other 5%

Experience & Qualifications Required:

  • Software testing experience including writing and execution of test scripts
  • Manual testing skills
  • ISEB foundation certificate as an added advantage
  • Web testing experience
  • Good communication skills
  • Good attention to detail and analysis skills

Useful Skills & Experience:

  • ISEB foundation certificate as an added advantage
  • Web testing experience
  • SQL Server skills

Awareness of the software testing lifecycle / software testing processes including Agile and V-Model.

Start Date: ASAP

Application: To apply for this position please email your CV & Covering Letter to recruitment@evaluategroup.com


Position: Administrative Sales Coordinator West Coast

Report to: Senior Sales Manager West Coast

Status: Full Time

Location: San Francisco office based position

Position Summary:

The Administrative Sales Coordinator will be very organized and results oriented with the ability to focus on small details and realize the connection to the large goals. This person will work independently as well as collaboratively with all the US sales, client support and marketing staff to assist in attaining sales targets. They will also work collaboratively with the UK accounting and finance staff as needed.

The Administrative Sales Coordinator will assist sales, client support, and marketing with tasks to help foster client relationships and life time value of all our clients and prospective clients.

The position will focus on completing administrative sales tasks in the CRM system. The Administrative Sales Coordinator also will follow-up with clients as needed to help complete the sales processes through activities such as securing signatures, facilitate movement of contracts through legal and assuring that all documents are processed in a timely manner.

Key Responsibilities:

  • Two years or more of work experience at a life science company, Pharma/Biotech company, strategy consulting for Pharma/Biotech & Medical Devices, Pharma/Biotech market research or healthcare focused company is preferred
  • Administrative experience or sales support experience is a must
  • Client facing experience in a support capacity
  • Experience with entering and maintaining client date in CRM, marketing or database systems
  • Bachelor’s degree required with concentration in business or related field

Start Date: ASAP

Application: To apply for this position please email your CV & Covering Letter to recruitment@evaluategroup.com


Position: Associate Manager Sales & Solutions

Report to: Senior Sales Supervisor

Status: Full Time

Location: Boston office based position

Position Summary:

The Associate Manager of Sales & Solutions is consultative sales position focused on the life science sector including start-up to smaller sized pharmaceutical and biotechnology companies, contract research organizations or contract manufacturing organizations, as well as small consultancies.

The Associate Manager will apply the ValueSelling sales methodology to achieve sales targets and the company’s strategic objectives.

The Associate Manager will work under the guidance of a Senior Sales Supervisor and then independently as well as collaboratively with all the Sales & Client Support team members in the US and EU to deliver outstanding client service and maximize the value of the global business.

This position will focus on sales execution by maintaining, cultivating and growing an assigned group of client accounts as well as maximizing all opportunities to develop new pharmaceutical client accounts and grow new business.

The territory responsibility will include some accounts either on the east coast and mid-west or other areas as may be assigned.

Experience:

  • Two or more years of work in the pharmaceutical industry or related business experience requiring knowledge of ethical drugs, their classifications, indications, development phases, and other key commercial/financial data is preferable
  • Understands financial data for drugs and drug companies with ability to read and interpret financial statements (P&L, Balance Sheet, Cash Flow)
  • Worked in a capacity that provided a set of solutions via selling and/or training clients in the pharmaceutical or financial industry
  • Delivered pharmaceutical or financially related presentations to a management or executive level client audience
  • Has worked in a life science or financial services business successfully as a team member and leader in a fast paced dynamic environment meeting tight deadlines and delivering results to clients

Education:

Bachelor’s Degree in Science, Finance, Economics or other related fields is required; MBA or advanced degree is plus.

Start Date: ASAP

Application: To apply for this position please email your CV & Covering Letter to recruitment@evaluategroup.com


About Evaluate Ltd

Evaluate Ltd is a major international company providing outstanding market intelligence services for the Pharmaceutical industry and its advisors, through the EvaluatePharma®, EvaluateMedTech™ and EP Vantage® brands. Our international clients in Pharma & Biotech, Banking and Consultancy regard EvaluatePharma® as the industry’s gold standard for timely and accurate analysis of reported drug sales, consensus sales forecasts, R&D pipelines and comprehensive company financials.